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Privacy Policy of Access Canada
Access respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data in compliance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).
1. Information We Collect
We collect information you provide to us when you use our immigration and visa services:
- Personal Information: Full name, date of birth, gender, marital status, nationality
- Contact Information: Mailing address, phone number, email address
- Identification Documents: Passport number, national ID, Client ID/UCI, previous visa history
- Application Information: Education, work experience, language test scores, financial documents
- Payment Information: Billing details for our consulting fees
- Website Information: IP address, cookies, and form submissions
2. How We Use Your Information
We use your information to:
- Assess your eligibility for Canadian immigration programs: Express Entry, PNP, Work Permit, Study Permit, Visitor Visa, etc.
- Prepare, review, and submit applications to Immigration, Refugees and Citizenship Canada (IRCC) and other authorities
- Communicate with you about your application status and requirements
- Schedule appointments with VFS Global or biometrics centers
- Provide consulting, document translation, and legal support services
- Comply with Canadian laws and regulatory requirements
- Improve our services and client experience
3. How We Share Your Information
We only disclose your personal information to:
- IRCC, CBSA, and other Canadian government departments for application processing
- VFS Global and authorized service providers for biometric and document submission
- Third-party service providers: couriers, translators, and legal professionals under confidentiality agreements
We do not sell, rent, or trade your personal information.
4. Data Storage and Retention
Your information is stored securely on servers located in Canada. We retain client files for 7 years after your case is closed to meet legal and compliance requirements. After that period, data is securely deleted.
5. Your Rights
Under PIPEDA, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Withdraw consent for marketing communications
- Request deletion of your data, subject to legal obligations
To exercise these rights, contact our Privacy Officer at [email protected]
6. Security
We use encryption, secure client portals, and access controls to protect your data. However, no method of online transmission is 100% secure.
7. Contact Us
Privacy Officer:
Email: [email protected]
Address: 77 City Center Drive, East Tower, Suite 501, Mississauga, ON L5B 1M5
Phone: 905-226-5198
